Privacy Policy

Last updated: April 2026

LTH Plumbing (ABN 48 414 715 170) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information only when you voluntarily submit our contact or quote form. This may include:

Your name
Phone number
Email address
Suburb or service address
Details of your plumbing enquiry

We do not collect sensitive information, financial information, or any information from children.

2. How We Use Your Information

We use your information solely to:

Respond to your enquiry or quote request
Contact you to arrange or follow up on plumbing services

We do not use your information for marketing, sell it to third parties, or share it with anyone other than as required to provide our services to you.

3. Google Analytics

This website uses Google Analytics to collect anonymous data about how visitors use the site — such as which pages are viewed and how long visitors stay. This data does not identify you personally. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

4. Cookies

Beyond Google Analytics, this website does not use tracking cookies or third-party advertising cookies. You can control cookies through your browser settings.

5. Data Storage & Security

Form submissions are delivered directly to LTH Plumbing by email and are not stored in a database. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

6. Access & Correction

You may request access to, or correction of, any personal information we hold about you by contacting us at admin@lthplumbing.com.au.

7. Contact

LTH Plumbing

ABN: 48 414 715 170

Yeppoon & Rockhampton, QLD

Email: admin@lthplumbing.com.au · Phone: 0455 869 383