Question 1

How do I know if I have a hidden leak?

Accepted Answer

Signs include unexplained high water bills, damp patches on walls or ceilings, musty smells, soft or discoloured flooring, or the sound of running water when all taps are off. The meter test (check meter, wait 30 min, check again) is a reliable first step.

Question 2

How much does leak detection cost?

Accepted Answer

Cost depends on the complexity and location of the suspected leak. Luke will provide a clear quote before starting. In most cases, the cost of finding and fixing the leak early is far less than the damage caused by leaving it.

Question 3

Can you detect leaks under a concrete slab?

Accepted Answer

Yes — acoustic equipment can pick up the sound of water escaping from pipes beneath a concrete slab. Once located, we can discuss repair options that minimise the amount of concrete cutting required.

Question 4

How long does leak detection take?

Accepted Answer

Most investigations take 1–3 hours depending on property size and accessibility. If the leak is straightforward to locate, it may be faster.

Question 5

What happens after the leak is found?

Accepted Answer

Luke will show you exactly where the leak is and explain the repair options, including cost and method. In most cases we can repair it on the same visit.

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