Question 1

What causes blocked drains?

Accepted Answer

Common causes include hair, grease buildup, tree roots, foreign objects (wipes, nappies), and deteriorating pipes. We diagnose and fix the root cause, not just the symptom.

Question 2

Can tree roots really block drains?

Accepted Answer

Yes — tree root intrusion is one of the most common causes of blocked sewer lines in QLD, especially in areas with established trees. Roots can enter even small cracks in pipes and grow until they cause a complete blockage.

Question 3

Can I use drain cleaner from the supermarket?

Accepted Answer

Chemical drain cleaners can help with minor organic blockages like hair or grease, but they won't fix root intrusion, foreign objects, or collapsed pipes. They can also damage older pipes with repeated use. For a proper fix, it's worth calling a plumber.

Question 4

How long does it take to clear a blocked drain?

Accepted Answer

Most blocked drains are cleared within 1–2 hours. More complex jobs involving root intrusion or collapsed pipes may take longer, but Luke will give you a clear picture before starting.

Question 5

What if the blockage keeps coming back?

Accepted Answer

Recurring blockages usually mean there's an underlying issue — root intrusion, a damaged pipe, or a build-up that jetting alone won't permanently fix. A CCTV drain inspection will identify exactly what's happening inside the pipe so we can fix it properly.

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